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Online services for key low-income benefit programs: What states provide online with respect to SNAP, TANF, Child Care Assistance, Medicaid, CHIP, and General Assistance 

Date Added to Library: 
Tuesday, May 20, 2014 - 11:43
Individual Author: 
Center on Budget and Policy Priorities
Reference Type: 
Published Date: 
Published Date (Date): 
Tuesday, May 6, 2014

Virtually all states have made basic program information on the five main state-administered low-income benefit programs — SNAP (Supplemental Nutrition Assistance Program, formerly known as Food Stamps), Medicaid, CHIP (Children’s Health Insurance Program), TANF (Temporary Assistance for Needy Families), and child care assistance — available to the public via the Internet.  Many states, however, go much further, providing information such as application forms and data on the number of participants.  A number of states allow individuals to apply for benefits and transact certain related business online.  In addition to information provided for the five main state-administered low-income benefit programs, 30 states have General Assistance (GA) programs for individuals not qualifying for any other public assistance, and provide basic program information for GA online as well.   

This paper provides links to state information available online for these benefit programs.  Individuals seeking information about eligibility and benefits in a particular state will find these links a useful place to start.  Most state human service agencies also provide phone numbers for families to seek additional information.  In addition, individuals in most states (as well as the District of Columbia and Puerto Rico) can call 2-1-1 on any type of telephone for help finding out about many kinds of assistance, including emergency help with food, housing, or clothing; physical or mental health treatment; and assistance for the aged, people with disabilities, and families with children. (author abstract) 

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